Call +44 (0)1494 791336
Email sales@jacarem.co.uk
Jacarem is accredited to
BS EN ISO 9001:2000 quality standard
Jacarem Standard Terms and Conditions
Definitions
“Company” means Jacarem Ltd of 78, Asheridge Road, Chesham, Bucks HP5 2PY.
“Customer” means any person, firm or company purchasing the goods or services supplied by Jacarem Ltd.
“Conditions” means these terms and conditions
“Goods” means any goods supplied or to be supplied by the Company to the Customer.
“Services” means any services supplied or to be supplied by the Company to the Customer.
“Supplies” means any goods or services supplied or to be supplied by the Company to the Customer.
“Contract” means any contract between the Company and Customer for the sale and purchase of Supplies.
About this Site
This website is for the use of our customers interested in using our services. The company reserves the right to change these terms and conditions at any time. Any such changes will take effect when posted onto this website and it is the customer’s responsibility to read the terms and conditions on each occasion you visit the website.
Disclaimer
The content of this website is for general information purposes only. It does not constitute professional advice nor should it be relied on as such. Whilst we take care to ensure that the information provided is up-to-date and accurate, no warranty, express or implied, is given. To the extent permitted by English law, we exclude all liability or any loss or damage, direct or indirect, arising from the customer’s use of this site, including any reliance on its content.
Intellectual Property
All copyright and all other intellectual property rights in all materials and/or content contained on this Website shall remain at all times vested in the Company or our licensors. You are permitted to use this material only as expressly authorised by the Company or our licensors.
The customer acknowledges and agrees not to (and agrees not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material or content.
Acceptable Use
It is impossible to provide an exhaustive list of exactly what constitutes acceptable and unacceptable use of this website. In general, the company will not tolerate any use of our website which damages or is likely to damage our reputation, the availability or integrity of the website or which causes or threatens to cause our company to incur any legal, tax or regulatory liability.
Links
Links to this website are permitted, although our company has the right to withdraw such permission at any time. Links must only be made to the homepage of this website and it must not be done in a manner that is unfair, derogatory or misleading.
This website includes links that allows the customer to leave this website and visit third party sites. Our company has no control over and are not responsible for the content or availability of those third party websites. Our company is also not responsible for any products or services the customer buys through those sites or for the treatment of any personal information the customer provides to the third party.
General Conditions of Sale
All orders are accepted by the Company subject to and in accordance with these conditions. These conditions override and exclude any terms or conditions in or referred to in any negotiations or course of dealing between the Company and the Customer or set out in the Customer’s standard terms and conditions. If there is any conflict between the provisions of the order and these Conditions, these conditions will prevail unless the Company agrees otherwise in writing. Together with any terms accepted by the Company in connection with an order, these Conditions constitute the entire agreement between the Company and the Customer in relations to the Supplies ordered. No variation to these Conditions is permitted unless expressly authorised in writing by a director of the Company.
Prices
The Company reserves the right to alter the prices at any time due to circumstances beyond the Company’s control, such as manufacturer’s price increases, exchange rate fluctuations etc and to correct any errors and omissions. Prices for supplies are in £ sterling, exclusive of VAT and delivery charges, which will be added at the time of despatch.
Payment
First orders and non-account customers are on a pro forma basis.
The Customer is liable to pay for all goods supplied to him by the Company on or before the 30th day from the end of the month in which the invoice was dated. If the customer fails to make payment by the due date then, without prejudice to any other right or remedy; the Company shall be entitled to suspend any further deliveries until such time as full payment of account is made and confirmed.
The Company reserves the right in its absolute discretion to grant, refuse or discontinue any credit facilities or reduce or suspend any credit limit at any time.
The company reserves the right to deliver in more than one shipment at his discretion.
Orders
Orders from the Customer, either by telephone, fax, e-mail or post shall be deemed as binding.
The Company minimum order value is £30.
On no account will a cancellation be accepted on goods ordered specially for the Customer.
To avoid duplication, written confirmation of telephone orders must be clearly marked ‘Confirmation only’. The company will not accept liability for orders not so marked and duplicate orders will be charged accordingly.
The Company reserves the right to refuse re-scheduling of any existing order.
The Company will not accept a reschedule for cable assemblies unless a minimum of six weeks notice is given and agreed to in writing by the Company.
Cable assembly orders must be accompanied by a drawing or a sample before assembly work can proceed.
Delivery
Unless otherwise stated, next day carriage and packing are not included in quote prices. Timed deliveries and goods weighing over 10 kilos are charged to the Customer at an additional cost to any standard delivery charges.
Any delivery date quoted is not guaranteed nor is the time quoted for delivery a condition of the contract. The Company will not be liable for any failure to meet a delivery date nor for loss or consequential loss of any kind arising from a delay in delivery howsoever caused.
Delivery will be made to the address specified by the Customer.
The supplier reserves the right to deliver in more than one shipment at his discretion.
The supplier shall retain title to all goods delivered until such time as full payment of account is made and confirmed.
Collection by personal callers is welcome, but please await the Company’s confirmation that the order is ready. Please note that goods should be collected within one week of arrangement.
Inspection, Defects and Non delivery
The customer will inspect the supplies upon arrival or as soon as is reasonably practicable after delivery. If the supplies do not correspond in nature to the goods ordered, the Customer will give the Company written notification of any discrepancy within 10 days of the date of despatch, failing which the customer shall be deemed to have accepted the goods.
Returns
Returns will not be accepted unless accompanied by a Returns Authorisation Number, issued from the Company’s sales office. The relevant invoice number must also be quoted on all returns documents.
Goods should be returned at the Customer’s risk and expense, for receipt by the Company no later than 7 days after the issue of the Returns Authorisation Number.
The Customer is responsible for providing proof of delivery and ensuring that returned goods are undamaged and in their original packaging.
Goods for replacement or credit when supplied correctly, will be subject to a 20% handling charge of the invoice value of the Goods (subject to a minimum charge of £15).
Please note that the Company cannot accept the return of custom cables assembled to the Customer’s specification, or other custom or build-to parts.
Risk and Ownership
The risk of damage to or loss of goods will pass to the Customer when the Goods are unloaded from the Company’s carriers at the Customer’s premises. Ownership of the Goods shall not pass to the customer until the Company has received in full (in cash or cleared funds) all sums due in respect of the Goods. Until ownership passes to the Customer, the Customer must hold the Goods on a fiduciary basis as the Company’s bailee. If payment is not received in full by the due date, or the Customer passes a resolution for winding up or a court shall make an order to that effect, or a receiver is appointed over any assets or the undertaking of the Customer or an execution or distress is levied against the Customer, the Company shall be entitled, without previous notice, to retake possession of the Goods and for that purpose to enter upon any premises occupied or owned by the Customer.
Force Majeure
The Company shall not be liable to the Customer in any manner or be deemed to be in breach of these conditions because of any delay in performing or any failure to perform any of the Company’s obligations under thIs Contract if the delay or failure was due to any cause beyond the Company’s reasonable control (which shall include, but not be limited to government actions, war, fire, explosion, flood, import or export regulations or embargoes, labour disputes or inability to obtain or a delay in obtaining supplies or goods of labour). The Company may, at its option, delay the performance of, or cancel the whole or any part of a Contract.
Law
This contract shall in all respects be constructed and operate as an English contract, conform to and be governed by English law and be subject to the jurisdiction of the English Courts.

